Shipping policy
Shipping Policy
At Amaya’s Lamps, we’re committed to delivering your order quickly, safely, and reliably. Please review our shipping policy below for details regarding processing times, shipping estimates, and delivery information.
Order Processing
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Orders are processed within 1–3 business days after payment is confirmed.
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Orders placed on weekends or holidays will begin processing on the next business day.
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Once your order has shipped, you will receive a confirmation email with tracking information.
Shipping Times
Estimated delivery times may vary depending on your location:
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United States: 5–10 business days
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Canada: 7–12 business days
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International: 7–20 business days
Please note that shipping times are estimates and may be affected by carrier delays, customs processing, weather conditions, or high order volumes.
Shipping Costs
Shipping rates are calculated at checkout based on your location and selected shipping method. Promotional free shipping offers may apply on qualifying orders.
Tracking Your Order
Once your package ships, you’ll receive a tracking number via email so you can monitor your delivery status at any time.
Incorrect Addresses
Please ensure your shipping address is entered correctly at checkout. Amaya’s Lamps is not responsible for delays or lost packages caused by incorrect or incomplete addresses provided by the customer.
Lost or Delayed Packages
If your package is significantly delayed or appears lost in transit, please contact us at amayariversfab@gmail.com and we’ll work with the carrier to assist you.
Damaged Items
If your order arrives damaged, contact us within 7 days of delivery with photos of the damaged item and packaging. We’ll gladly help resolve the issue.
International Orders
International customers are responsible for any customs duties, import taxes, or additional fees required by their country.
Contact Us
If you have any questions about shipping or your order, please contact us at:
Amaya’s Lamps Support
amayariversfab@gmail.com